The following FAQ is organzed by the same tabs you see in your CMS. Use the drop downs below each secton to find your question and then click on the arrow to pull up the answer. If you can not find your question, please click here to go to our support form >

Please note: Every instance of the CMS is not exactly the same. There may be some areas that do not apply to your CMS or are slightly different in function.

OVERVIEW

Can I delete a dashboard entry? Do I need special computer training to know how to use this thing? How do I get additional help? How do I leave a comment on an article in the dashboard? How do I retrieve my password if I forget it? How do I take a screen shot? On the dashboard, what's the deal with the article text on the left? What are the coments at the end for on the dashboard articles? What are the little "i" icons? What is a CMS? Why use a CMS over html editing?

PAGES

Do I have to check the boxes when I create a subsection? Help! My page is made but is not showing up on the website. How do I add a section? How do I change order of my sections? How do I delete a sub-section? How do I insert a link? How do I insert an image into my content? What are site categories? What are site categories? What does "make page active" mean? What is a page? What is a section? What is a sub-section? What is an RSS Feed? What is navigation in a website? What is the blurb? What is the content? What is the date used for? What is the Forward to A Friend feature? What is the link? What is the magnifiying glass for in front of the page title? What is the page title? What is the source button? Why can Microsoft Word be bad for the editor? Why was my site navigation unchanged event though I changed the name of the section (or sub-section) within the CMS?

EXTRAS

How are the facts + figures different than pages? Do I need special code to display my YouTube video? Help! My Ad Campaign Image won't fit and its messing up my site! How are AdCampaigns different from Page Banners? How do I make my own poll? How do I upload a video to my YouTube account? How do I use the Flickr Tool? What are Ad Campaigns? What are my page banners? What is a pop-up poll and how are they used? What is an 'Extra' in the CMS? What is Flickr and why is it in my CMS?

SETTINGS

Help! My email is broken!!! How do I assign additional editors? What are global meta tags? What are site editors? What is my web/email hosting? Will the meta tags make me FIRST in a Google Search?

MEMBERS-ONLY

Can I sort my members? Help! I added a page in the member's section that shouldn't be there!! How can I add, edit or delete my Member information? If I don't have a member's only section on the website can I still use the member's section? What is the purpose of members only section in the cms? Why have a member's only section?

iCONTACT

Can I utilize my current blast email application instead of iContact? How do I activate an account after my CMS has been built? How much does iContact cost? Why am I not receiving my test messages? Can I tell who has opened my message and who hasn't? Help! The message says it sent but I haven't gotten it! Help! Yesterday I had 500 emails on my list and today I have 250!! What happened? How does iContact work with my CMS? I logged in and my account says it is expired. What do I do? My test email is showing the wrong from email--what do I do? What are the basic features of iContact? What is spam?

myGOOGLE

What is Google Analytics? Can I receive weekly or monthly reports sent to my email? Can I use another web tracking software? How do I activate an account? How do I set up online contributions? If I already have a payment processing system can I use that? Is Google Checkout secure? What are the advantages of using Google checkout? What is Google Checkout? What is the MyGoogle tab for? Why is there only one login when I have YouTube, Google Checkout and Analytics?

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