I already have a website, why do I need FinCMS?
Websites on FinCMS work differently. Our easy-to-use tools allows anyone to manage and grown their own site. Anyone. Don't believe us? Try it for free and see for yourself. You can save time and money by using your own staff to update your website.
Can I use my own domain?
Absolutely. When you first setup a website, we'll assign you a placeholder domain, something like mysite.publishpath.com, so that you can access and administrate your site. But, when you're ready, you can assign any domains that you own to your website. For more information on how to do this, see these articles on our support site.
Do I have to pay for hosting, too?
Nope. Every FinCMS website includes free cloud hosting on our amazing servers in our rock-solid top tier datacenter with redundancies on every critical system. Our hosting costs us a lot and it's far superior to the cheap hosting solutions you'll find advertised about. This is just one of the many advantages of FinCMS's web-based system.
Can I access my site's files via FTP?
Yes. Unlike many hosted CMS systems, FinCMS lets you access all of your design files, images, documents and other media via FTP. This allows you quick access for uploading, downloading and working on designs in your favorite web or text editor. Get instructions on our FTP page.
Who can I contact if I have questions?
We have three layers of support. All clients can visit our support site 24/7. Additional clients can fill out our contact form or email us anytime at support@publishpath.com. Our normal office hours are Monday through Friday, 8:00am to 5:00pm. We also offer additional support packages that give you a specific team for your site. That team is dedicated to a set number of hours on your site providing support, reporting and recommendations.
How secure will my website be?
Very, very secure. In 2007, all websites on the system were moved to a tier four data center facility located at the Infomart Telecom hotel in Dallas. This is the largest internet hub in the southern United States and it features multiple redundancies on all critical systems. It just doesn't get any better than this when it comes to hosting environments. Get more details on our hosting page.
Can I extend FinCMS with custom programming?
You cannot extend the software itself, but there are many ways to bring custom functionality into FinCMS. However, you can skin an external application to seamlessly integrate with a FinCMS website; you can use client-side scripting to bring extra functionality right onto the CMS pages; you can add widgets and plug-ins that utilize client-side extensions; and you can even just use iframes to show through outside functionality.
Does it work on a Mac?
Yes! and on PCs. It's an online application so there's nothing to install. All you need is an internet connection and a modern web browser. Both Safari and Firefox are supported on Mac. On PC, we officially support IE 6 or later and Firefox. Linux users can also use Firefox.
Is there a contract commitment or can I cancel at any time?Based on your initial package, there is a set number of months for your site design and development. Once that is completed, you pay by the month and you can change subscriptions for any of your websites at any time. Get more details on our pricing page.
What about email?
We don't provide email, so you can host your email wherever you wish. We often recommend Rackspace Email or Google's applications on your domain. Both offer great service at a very low cost. If you want to use Rackspace or Google you can set it up yourself, or if you need our help we can do it for you for a one-time fee. For more information or to order this service, please contact us.
Who owns FinCMS?
FinCMS is a product in partnership with Element Fusion, a growing, debt-free business with a solid reputation since 1999. They are heavily invested in this product, which host websites for thousands and thousands of clients around the world. They are in this for the long haul, and as such, are firmly committed to the CMS and its customers.